1、Q：Can I Print Or Customize (OEM) The Packing Of The Product?

A:Yes,you can customize your logo print/paint on the package,or make a label which print your logo stick on box,inside contents is plain,and each content do not show original country.We may charge you some printing fee.

2、Q：What's The Minimum Order Quantity (MOQ) And Minimum Order Amount (MOA) ?

A: For the standard size of wire shelving,the MOQ is 100 sets.For other items,the MOA is USD500.00 for less than 2 items per order.

3、Q：How Can I Get Samples Promptly ?

A:You can contact our representative via email:sales@gudelong.com,fax,or phone to specify the sample you need and provide your courier (as UPS, FedEx, DHL,etc.) account number, and we'll send samples through your courier by freight collect.For oversea customers, sample value under USD10.00 normally free of charge.As a courtesy,your express charges and samples charges can refund from 1st order.

4、Q：What Is Normal Production Time Of Orders ?

A:Normally production of products is anywhen from two weeks to one month depending on the quantity ordered.If you are sourcing a product,our representative will give you specific information regarding the lead time.If you need a rush order,contact our representatives to discuss your specific needs.

5、Q：Can I Place An Order Online?

A: To ensure order accuracy,GDL does not offer this option.Because all orders will be manufactured to your specifications,we like to finalize all orders by e-mail or telephone/fax.

6、Q：How Do I Get Started Or Place An Order With Kunsha

A:There are two options for you to choose from:  1.Please send an email to sales@gudelong.com and a representative will contact you via e-mail shortly.  2.Please directly contact GDL via telephone:0086-512- 5775 3636 or fax:0086-512- 5775 3737

7、Q：How Can I Get C&F Or CIF Price?

A: Normally our quotation is based on FOB Shanghai price.Please inform your destination seaport and estimated quantity,our representative will quote you the C&F or CIF price accordingly.If you feel our freight is higher than your expectation,you can recommend your shipping company to us.Our principal is to look for a good reputation shipping company,which offers competitive freight,and can delivery your cargo prompt.

8、Q：What's The Payment Term?

A:T/T in advance or irrevocable L/C at sight.

9、Q：How Can I Trust The Quality Of The Merchandise?

A:Kunshan Gudelong employs a strong quality-control team who inspects every product before delivery.

10、Q：Whether Gudelong Offer Me Extra Business Service O

A:Yes,if you want to purchase other products from China or need special services,please feel free to leave us a message or send us email informing which products you need.The more details you give us,the better service we can offer.Try to tell us the specification, reference,function,quantity and also send us the relevant pictures. Invitation letter Pick you up at airport Reserve hotel and ticke Rent a local appartment Arrange a translator and a car Looking for products and factory Sign a contract with the provider on your behalf Quality and quantity control while seeing provider to deliver on time Whalehousing at row rate Cargo at competitive price Visa extending Tourism arranging, etc.